Privacy Policy

Last updated: 16/09/2025

Who We Are

Gloposnet (“we”, “us”, or “our”) operates the website https://www.gloposnet.com.au and sells POS hardware and software products and services in Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect and Why

We collect personal information to provide and improve our products and services, communicate with you, and comply with our legal obligations. The types of personal information we may collect include:

• Your name, email address, postal address, phone number, and other contact details
• Payment and billing information
• Order and transaction history
• Account login details
• Comments and feedback you leave on our website, including IP address and browser information for spam prevention
• Information collected automatically via cookies and tracking technologies

How We Collect Your Information

We collect information directly from you when you:

• Place an order or create an account on our website
• Leave comments or contact us via the website
• Interact with marketing communications
• Use our website and its features (through cookies and other tracking technologies)

Use of Your Personal Information

We use your personal information to:

• Process your orders and provide customer support
• Communicate with you about your account, orders, and promotional offers (only if you have consented)
• Improve our products, services, and website experience
• Comply with legal and regulatory requirements
• Detect and prevent fraud or misuse of our services

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, save your preferences, and detect spam or fraudulent activity.

You can manage or disable cookies through your browser settings, but this may affect how parts of the website function.

Disclosure of Your Information

We may disclose your personal information to:

• Trusted third-party service providers involved in payment processing, delivery, IT services, marketing, and customer support
• Law enforcement or regulatory bodies when required by law
• Other parties with your explicit consent

We do not sell your personal information to third parties.

Cross-border Data Transfers

Your personal data may be stored or processed overseas, including in countries where our service providers operate. We take reasonable steps to ensure your information is protected according to this policy and applicable laws.

Data Security

We implement appropriate physical, electronic, and managerial safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Retention of Your Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Comments you leave on our website, and their metadata, are retained indefinitely to manage ongoing discussions and moderation.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data, subject to legal and contractual obligations

To exercise these rights, please contact us using the details below.

Embedded Content from Other Websites

Content embedded on our site (e.g., videos, images) may collect data about you and track your interaction with the content. We do not control these third-party services and encourage you to review their privacy policies.

Analytics

We use analytics tools to understand how visitors use our website and improve our services. These tools may collect data such as IP address, browser type, and pages visited. You can opt out of some analytics tracking via your browser settings or third-party tools.

Contact Us

If you have any questions about this privacy policy or wish to make a privacy request, please contact us at:

Email: support@gloposnet.com.au
Phone: (+61) 02 8007 6273

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it regularly.